News / Friends

PRINTING NEWSLETTER   OUR FRIENDS
 
 

 

Acceptance Mark

 
Shopping Cart
0 items
 
Specials
 
Follow Us

JOIN US ON FACEBOOK   JOIN US ON GOOGLE +  

CHECK US OUT ON LinkedIn   FOLLOW US OUT ON TWITTER  

 

Terms & Conditions

By Placing An Order With Expressway Printing Inc., You Agree To The Following Terms:

Color Reproduction
Expressway Printing Inc. utilizes a process of printing referred to as "Gang-Run Printing" which provides affordable four-color printing. "Gang-Run Printing" will group your job with other jobs allowing overall production costs and expenses to be shared with our other customers.

Because of variances in paper, equipment, inks, and other conditions between color proofing and production pressroom operations, a "pleasing color" [as determined by generally accepted trade technical methods] is to be expected with gang-run printing. When such a variation occurs, it will be considered acceptable performance. Expressway Printing Inc. accepts no responsibility for color variations between submitted files and the final printed piece achieved from utilizing the gang-run process. Under NO circumstances will a reprint be honored for color variations that have occurred during the gang-run printing process. If you require a more precise printed product please request a custom quote. By placing an order you are agreeing to all of our terms and conditions.

Quotations/Estimates
Prices posted on this website are subject to change without notice. Written estimates are good for 30 days. An estimate not accepted within 30 days may be changed.

Payment Terms
ALL orders must be prepaid due to the speed of our turnaround.

Late Payments
All payments that are not received within 30 days from when the order was placed or by agreed upon date will be assessed a 20% late payment charge.

Orders
Expressway Printing Inc. reserves the right to upgrade the coating or quantity, at no additional charge, for any product ordered (excluding mailer pieces or unless otherwise stated in the details/special instructions). Expressway Printing Inc. also reserves the right to use its sole discretion in refusing to print anything it deems improper or known to be illegal. Expressway Printing Inc. is not liable for any damages resulting from unwitting violation of copyright laws or illegal use of trade names or slogans. The client guarantees the legal title of all matter submitted to Expressway Printing Inc. for printing and/or publication.

Special Offers
In order to receive the discounts associated with Expressway Printing's "Special Offers", you must include the appropriate/relevant promotion code when placing your order. If you do not include the appropriate/relevant promotion code, you WILL NOT receive a discount and discounts will not be applied after the order has been finalized. If participating in current specials, you agree to be a member of our mailing list; if you are not already. Specials are only available to eligible customers. Specials can be updated at any time.

Cancellations
Cancelled orders require compensation for incurred costs and related obligations at the time of cancellation. Due to the speed of our turnaround, you may only cancel a job the same business day you place your order before our evening cutoff time of 5pm EST. A minimum charge of $35 + 3% of total job cost (includes shipping) is applied to jobs canceled. No refunds will be issued for orders cancelled after the business day order was placed. In those instances we will issue store credit.

General Refund Policy
Since each order is unique to customer and has no re-sale value, All Sales Are Final. If we verify that we made an error, we will re-print the order. No Refunds or Credit.

Customer must notify Expressway Printing within 6 business days of order acceptance to notify any defects discovered in the ordered product. In order to receive replacement Customer must return 100% of the received product within 15 days (on their own expense) from the time when the ordered product delivery was taken.

All charges related to expedite printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that are returned for any reason. All orders that are being returned must be shipped by customer's own expense.


Credit Card Forced Refund/Chargeback Policy
All credit card issues and/or disputes on products or services purchased by your credit card authorization from Expressway Printing Inc. shall be dealt with between the customer and Expressway Printing Inc. By agreeing to these terms and conditions the customer agrees to never chargeback a purchase for any reason.

Store Credit
Under no circumstances will store credit be exchanged for cash. Store credit may not be combined with any current specials or other promotion.

Accuracy of Specifications
Quotations are based on the accuracy of the specifications provided. Expressway Printing Inc. can re-quote a job at the time of submission if the art does not conform to the information on which the original estimate was based. Orders placed with Expressway Printing Inc. are to the client's knowledge correct, and there are no conditions or agreements relating to the order which are not written or accompanying said order.

Liability
Expressway Printing's liability shall be limited to the stated selling price to the customer of any defective goods, and shall in no event include special, consequential, incidental, indirect or similar damages, including without limitation, lost profits. Expressway Printing Inc. warrants that every product manufactured meets the industry standard for that such product and is free of any material defect in workmanship. IT IS EXPRESSLY AGREED THAT THIS WARRANTY IS IN LIEU OF ALL WARRANTIES OF FITNESS FOR PARTICULAR USE AND MERCHANTABILITY. Expressway Printing Inc. makes no other warranty and no actions or words of Expressway Printing Inc. or its officers, employees or agents shall constitute a warranty.

Governing Law and Arbitration
Any dispute between any of the parties hereto or any claim by a party against another party arising out of or relating to this Agreement or any alleged breach thereof, shall be determined by arbitration in accordance with the commercial arbitration rules then in force with the American Arbitration Association.  The arbitration shall be conducted in Bensalem, PA and shall be subject to the substantive law of the State of PA. The decision rendered by the arbitrator shall be accompanied by a written opinion in support thereof and shall be final, conclusive and binding upon the parties in the dispute without right of appeal. Judgment upon any such decision may be entered in any court having jurisdiction thereof, or application may be made to such court for a judicial acceptance of the decision of an order of enforcement, and the party seeking enforcement shall be entitled to an award of all costs, fees and expenses, including attorneys fees, to be paid by the parties against whom enforcement is ordered. The fees and expenses of such arbitration shall be borne by the non-prevailing party, as determined by such arbitration.

Indemnification
The customer represents that it has the legal right to produce all printed materials ordered from Expressway Printing Inc. In the event that a charge, claim or demand, or arbitration, action or proceeding (collectively, a "Claim") is made or commenced against Expressway Printing Inc. based upon, relating to or arising from the alleged wrongful acts of the customers, or alleging that the printing performed or product produced by Expressway Printing Inc. ordered by the customer: (a.) infringes any copyright, patent or other proprietary right of any person; or (b.) contains matter that is libelous, slanderous, defamatory, scandalous or obscene, the customer shall indemnify and hold Expressway Printing Inc. harmless from and against any loss, damages, cost and expense arising from or related to the Claim including without limitation; (1.) defending Expressway Printing Inc. against any such Claim (2.) paying any judgment or award against the customer; and (3.) reimbursing Expressway Printing Inc. for any legal fees and expenses it reasonably incurs in responding.

Electronic Manuscripts/Images
It is the client's responsibility to maintain a copy of the original computer files, artwork and transparencies. Expressway Printing Inc. is not responsible for accidental loss or damage to media supplied by the client or for errors on supplied artwork furnished by the client. Until Expressway Printing Inc. can evaluate digital input, no claims or promises are made about our ability to work with jobs submitted in digital format, and no liability is assumed for problems that may arise. Any additional translating, editing, or programming needed to utilize client-supplied files will be charged at our current rates. Expressway Printing Inc. does not archive your work for longer than it takes to produce the final product. Please save your work!

Alterations/Corrections
Client alterations must be specified in writing and must include all corrections or changes from the original specifications. Such work will be charged at our current design rates of $60/hour.

All requests for changes of any kind must be made in writing to avoid mistakes.

Color Proofing
Because of differences in equipment, paper, inks, and other conditions between color proofing and production pressroom operations, a "pleasing color" variation between color proofs and the completed job [as determined by generally accepted trade technical methods] is to be expected. When such a variation occurs, it will be considered acceptable performance.

Overruns/Underruns
Expressway Printing Inc. will normally deliver the exact quantity of goods ordered plus a small additional amount. There is no extra charge for the additional amount. The generally accepted trade practice is plus or minus 5%.

Delivery/3rd Party Shipping/Pickup
Charges for delivery of materials and supplies from the client or the client's supplier to Expressway Printing Inc. are not included in quotations unless specified. Expressway Printing Inc. is not responsible for delays and/or damage incurred during shipping. Title for finished work passes to the customer upon delivery to the carrier at shipping point; or upon mailing of invoices for the finished work or its segments, whichever comes first. If the "pickup" option is selected when the order is originally placed you will have 15 calendar days to retrieve materials. If more than 15 calendar days elapses the order is considered abandoned and Expressway Printing will discard materials, unless otherwise agreed upon in writing. Orders will be shipped immediately upon completion. Shipping carriers visit our plant daily mon-fri (2pm-5pm) and pickup completed orders, exceptions are holidays. If your order is not ready by the time the shipping carrier visits our plant, your order will be picked up the following business day.

Claims
Claims for defects, damages, or shortages must be made by the client in writing no later than 10 calendar days after delivery. If no such claim is made, Expressway Printing Inc. and the client will understand that the job has been accepted. By accepting the job, the client acknowledges that Expressway Printing's performance has fully satisfied all terms, conditions and specifications. Any disputes on products or services purchased by your credit card authorization from Expressway Printing Inc. shall be dealt with between the customer and Expressway Printing Inc.

Right to Subcontract
Expressway Printing Inc. shall have the right to assign any portion of the work required to another contractor

Reprints
If for any reason we must reprint a project, we MUST use the original files uploaded. Under no circumstances will we accept new files for the reprint.

Privacy Statement
Any information Expressway Printing Inc. collects from order processing or from any inquiries is not shared with any other company. Your information is only used for contact, current special notification, billing, and shipping purposes only.

Samples
Expressway Printing Inc. may use your product for samples or advertising purposes.

Billing
Your credit card bill will read "EXPRESSWAY PRI" or "PAYPAL *EXPRES"

Billing Penalties

There will be a $25 charge for all returned checks

Inkjet Proofs
Inkjet and laser prints are known to look substantially different than offset printing. We offer quick turnaround and low prices by printing to a "pleasing color" standard, using standard ink densities. There is no guarantee that your finished piece will match your printed proof. This is due to the varying results from different output devices including inkjet printers, continuous tone proofing devices, and film-based proofs.

Changes to our Terms & Conditions Policy
Expressway Printing Inc. may change, modify, add or remove portions of this policy at any time, and any changes will become effective immediately upon being posted unless we state otherwise. This policy was last changed on May 14, 2011.

We reserve the right to refuse service without disclosing a reason.

All prices are subject to change without notice, no adjustments will be made.